Who We Are
Last Updated: 03/05/2025
Welcome to Calgary Cleaning Pro Standards! Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website https://calgarycleaning.pro and our WooCommerce online shop, you agree to our terms and policies.
Information We Collect
We collect various types of information when you use our website and services, including:
Website Usage Data: IP addresses, device type, browser type, and pages visited.
Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Processed securely via third-party payment gateways (e.g., Stripe, PayPal). We do not store payment details.
Order Details: Products purchased, order history, transaction records.
How We Use Your Information
Your information is used for the following purposes:
To comply with legal requirements.
To process and fulfill orders.
To communicate order updates, promotions, or respond to inquiries.
To improve our website, services, and customer experience.
To ensure security and prevent fraud.
Data Protection & Security
We implement strong security measures to protect your personal information, including encryption, secure payment gateways, and limited access to sensitive data. However, no online transaction is 100% secure, so we encourage you to use strong passwords and remain vigilant.
Sharing & Disclosure of Information
We do not sell or rent your personal information. However, we may share information with:
- Payment processors for secure transactions.
- Shipping providers to fulfill your orders.
- Legal authorities if required by law or to prevent fraud.
- Third-party service providers for website analytics and marketing.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, track website traffic, and analyze performance. You can manage cookie preferences via your browser settings.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails (unsubscribe link provided in emails).
- Request a copy of the data we hold about you.
- Disable cookies through browser settings.
To exercise these rights, contact us at info@calgarycleaning.pro.
7. Refund & Return Policy
Returns: Due to the nature of cleaning products, returns are only accepted for defective or damaged items within 7 days of delivery.
Refunds: Approved refunds will be processed within 5-7 business days.
Cancellations: Orders can be canceled within 24 hours of purchase before shipment.
To request a return or refund, contact info@calgarycleaning.pro with your order details.
8. Shipping Policy
Processing Time: Orders are processed within 1-3 business days.
Shipping Locations: We currently ship within Calgary and surrounding areas.
Delivery Time: 3-7 business days based on location and courier service.
Shipping Fees: Calculated at checkout based on weight and delivery address.
9. Content Licensing
Except where otherwise noted, content on this website is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. This allows others to share and adapt our content for commercial or non-commercial use, provided they give appropriate credit and share derivative works under the same license.
Commercial trademarks, service marks, and specific product descriptions remain the exclusive property of Calgary Cleaning Pro Standards and are not covered under this license.
For more details, visit our License Page.
10. Changes to This Policy
We may update our Privacy Policy and Terms of Service periodically. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updates.
11. Contact Information
๐ Location: Altius Centre, 500 4 Ave SW Suite 2500, Calgary, AB T2P 2V6
๐ง Email: info@calgarycleaning.pro
๐ Phone: +1 825 7475558
๐ visit us: www.calgarycleaning.pro